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FBR issues clarification on Customs operations

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Raza Kazmi

ISLAMABAD: Federal Board of Revenue has issued a clarification regarding disturbance in Customs Operations due to up gradation of FBR Data Center. FBR has clarified that Customs operations have remained fully operational, throughout this week. Goods Declaration (GD) filing in Weboc for export has remained fully operational however due to slight glitch in Active Taxpayer List (ATL) module, import GDs filing was temporarily affected where ATL data was required as input in the Weboc system, which was restored on priority. Goods Declaration (GD) for imports is being filed smoothly since yesterday afternoon. Daily GD filing (import as well as export) for the last three years on 14th August are 310 in year 2019, in year 2020, it was 1148 and last day on 14th August, it was 1901. Moreover, import GD filings for the last two days are 198 on 14th August and 86 Sunday till noon.
Meanwhile, earlier on Saturday, Federal Board of Revenue (FBR) also issued a clarification regarding in-progress service optimization activities at the FBR House Data Center Islamabad. FBR has explained that the technical team is currently migrating services. The completion of this migration shall result in the increased overall productivity of FBR IT operations. This migration is necessary to facilitate the up gradation of the system in order to enhance the best services to our clients.
The stakeholders, who are being provided services from the data center, are informed that there were unforeseen anomalies during the migration process, which has resulted in the unavailability of services since early hours of the last night. FBR team is ensuring restoration of services as soon as possible to keep the downtime to a minimum. This activity is expected to be completed in the next 48 hours.
FBR regrets and apologizes for any inconvenience this may have caused and appreciates continued cooperation of the stakeholders.