KARACHI: Pakistan’s information technology (IT) industry has made significant progress over the past decade, earning the trust of global clients and strengthening its position in international markets, Mustafa Fazal Hussain, Founder and Chief Executive Officer of Devmont Digital, said.
“Pakistan’s technology sector has proven its potential. Our software companies are serving international markets, our freelancers continue to perform exceptionally well, and IT exports have shown encouraging growth. These achievements demonstrate that Pakistan has the talent to compete globally,” Mustafa said.
However, he said the industry is entering a new phase in which artificial intelligence is changing how technology services are delivered.
“For years, Pakistan competed on talent and affordability. That strategy opened doors for thousands of professionals and businesses, but it will not be enough for the next decade. AI has changed the playing field. The real advantage now lies in understanding business problems, building practical solutions, and delivering measurable value,” he said.
Drawing on his experience of working with international businesses, Mustafa observed that client expectations had evolved considerably.
“Five years ago, clients asked how many developers were on your team. Today, they ask how technology can automate operations, improve efficiency, reduce costs, and help them reach the market faster. That single change explains where the industry is heading,” he said.
Mustafa also highlighted the changing opportunities for young professionals entering the industry.
“AI will automate many repetitive tasks, particularly at the entry level, but it will also create demand for professionals who can think critically, communicate effectively, and use technology to solve real business challenges. The future belongs to people who continue learning,” he said.
Mustafa stressed that Pakistan’s education system should evolve alongside the industry.
“Our universities must produce problem solvers, not just programmers. Technical skills remain essential, but graduates also need product thinking, communication skills, business understanding, and practical exposure to modern technologies,” he said.
At the industry level, Mustafa urged Pakistani technology companies to focus on innovation rather than competing primarily on price.
“Outsourcing has been an important foundation for Pakistan’s IT sector, but the next stage of growth will come from building our own products, SaaS platforms, and intellectual property. Countries that create technology will always be in a stronger position than those that only implement it,” he said.
He also called for greater collaboration between government, academia, and the private sector to strengthen digital infrastructure, encourage innovation, and support technology entrepreneurship.
Despite the rapid pace of technological change, Mustafa expressed confidence in Pakistan’s long-term prospects.
“Artificial Intelligence is not Pakistan’s biggest challenge. Standing still is. If we continue investing in skills, innovation, and original technology, Pakistan can become known not only for exporting IT services but also for building globally competitive technology companies,” Mustafa Fazal Hussain, Founder and Chief Executive Officer of Devmont Digital tells The Financial Daily.
